This Privacy Policy explains how Sacelle.store (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase (collectively, the “Services”). For the purpose of this Privacy Policy, “you” refers to all users of our Services, including customers, website visitors, and individuals whose personal information may be collected by us.

By using our Services, you agree to the collection, storage, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, you must stop using our Site and Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, operational needs, or legal and regulatory requirements. Whenever changes are made, we will:

  • Publish the updated version on our Site.
  • Update the “Last Updated” date at the beginning of this Policy.
  • In cases required by law, notify you directly (for example, via email).

Your continued use of our Services after updates to this Privacy Policy indicates your acceptance of the revised terms.

Information We Collect

We collect different types of personal information depending on how you interact with Sacelle.store:

1. Information You Provide Directly

When you use our Services, you may provide information such as:

  • Contact Information: Name, email address, phone number, billing address, and shipping address.
  • Account Information: Username, password, and other details used to create and maintain your Sacelle.store account.
  • Order Information: Products purchased, payment confirmation, transaction details, and delivery instructions.
  • Customer Support: Messages or inquiries you send us (e.g., through email or contact forms).

If you do not provide this information, some Services (like processing orders or creating an account) may not be available.

2. Information Collected Automatically (Usage Data)

When you visit our Site, we automatically collect certain information, including but not limited to:

  • Your IP address, device type, and browser information.
  • Pages you visit, links you click, and time spent on our Site.
  • Cookies, pixels, and similar technologies that track interactions.

3. Information from Third Parties

We may also obtain information about you from:

  • Payment processors (e.g., credit card or bank details to confirm transactions).
  • Shipping and fulfillment partners.
  • Marketing partners who help us analyze and improve customer engagement.

How We Use Your Information

We use your personal information for a variety of purposes, including:

  1. Order Fulfillment & Account Management
  • Process orders, confirm payments, and ship products.
  • Communicate with you about your purchases, returns, or refunds.
  • Manage your Sacelle.store account.
  1. Customer Support
  • Respond to your inquiries via email or phone.
  • Resolve issues with your orders, returns, or exchanges.
  1. Marketing & Advertising
  • Send promotional emails about our products, offers, and updates.
  • Show personalized ads and recommendations based on your shopping behavior.
  1. Security & Fraud Prevention
  • Monitor transactions to prevent fraudulent activities.
  • Protect your account and ensure platform security.
  1. Improving Our Services
  • Analyze how customers use Sacelle.store.
  • Enhance website functionality and user experience.

Cookies and Tracking Technologies

Sacelle.store uses cookies and similar technologies to:

  • Remember your preferences (such as login details and shopping cart items).
  • Collect analytics to understand how our Site is used.
  • Show relevant advertisements across our Site and third-party platforms.

You may disable cookies in your browser, but some features of our Site may not function properly.

How We Share Your Information

We only share your personal information in limited circumstances, including:

  • Vendors & Service Providers: Payment processors, shipping providers, IT support, and analytics tools.
  • Business Partners: For joint marketing and promotions.
  • Legal Requirements: If required by law or in response to legal processes.
  • Corporate Transactions: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal data to third parties.

Children’s Privacy

Our Services are not intended for individuals under 13 years of age. We do not knowingly collect or store children’s data. If we become aware that we have collected personal information from a child, we will take immediate steps to delete it.

Data Retention and Security

We retain personal data only for as long as necessary to fulfill our business obligations, comply with legal requirements, or resolve disputes.

While we take strong security measures (encryption, firewalls, secure payment gateways), no system is completely secure. Please keep your login details confidential.

Your Rights

Depending on your location, you may have rights regarding your personal information:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate information.
  • Deletion: Request deletion of your personal data.
  • Portability: Request a copy of your data in a transferable format.
  • Restrict Processing: Limit how your data is processed.
  • Withdraw Consent: If processing is based on consent, you can withdraw it anytime.

You may exercise these rights by contacting us at support@sacelle.store.

International Users

If you access Sacelle.store outside the United States, please note that your information may be transferred, stored, and processed in the United States, where privacy laws may differ from your region.

Complaints

If you believe your data privacy rights have been violated, please contact us directly first so we can resolve the issue. You may also file a complaint with your local data protection authority if applicable.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 support@sacelle.store

📍 3004 Stargrass Ct, League City TX 77573, USA

📞 +1 (640) 244-9892