At Sacelle, we are committed to providing a smooth and reliable shopping experience for all our customers across the United States. Please review our shipping policy below to understand the process, timelines, and terms related to deliveries. By placing an order on sacelle.store, you agree to the terms outlined here.

Shipping Rates

We proudly offer free standard shipping on all orders within the United States. No additional charges apply for standard delivery.
  If you choose an expedited delivery option (where available), additional charges will be shown at checkout before payment.

Estimated Delivery Schedule

  • Order Cutoff Time: 4:00 PM (EST), Monday to Friday
  • Processing Time: 1–2 business days (Monday to Friday)
  • Shipping Duration: 4–5 business days (Monday to Friday)
  • Estimated Delivery Time: 5–7 business days (Monday to Friday)

Please note: Delivery times are estimates only and may vary due to factors beyond our control, such as weather conditions, seasonal delays, or carrier issues.

Tracking Updates

Once your order has been processed and shipped, you will receive an email confirmation with a tracking link to monitor your delivery status.
You can also track your order anytime using the “Track My Order” feature available on our website.

Shipping Methods

We partner with trusted carriers to ensure safe, reliable, and trackable deliveries:

  • USPS Standard Shipping: 5–7 business days (Free shipping)
  • FedEx Standard Shipping: 5–7 business days (Free shipping)

Address Modifications

If you need to update your shipping address, please contact us at support@sacelle.store within 24 hours of placing your order.
Once an order has been shipped, we cannot modify the delivery address. Please double-check your details carefully before completing your purchase.

Damaged Packages

If your package arrives damaged, please notify us immediately at support@sacelle.store with photos of the damage. Our team will assist you promptly in arranging a replacement or refund in line with our Return & Refund Policy.

Order Cancellation

Orders may be cancelled within 24 hours of placement, provided they have not already shipped.
If your order has been shipped, please follow our Return & Refund Policy after receiving your item.

Incorrect Address or Contact Details

If an order is returned to us due to incorrect shipping details (such as an invalid address, missing apartment number, or incorrect contact number), the customer will be responsible for reshipping costs.
We strongly encourage verifying all delivery details before confirming your order.

Delivery Commitment

At Sacelle, our goal is to make every delivery smooth and timely. While we cannot control unforeseen shipping delays, we are committed to keeping you informed and assisting with any issues until your package is successfully delivered.

If you have any questions about your order or our shipping process, please contact us at:

📧 support@sacelle.store

📍 3004 Stargrass Ct, League City TX 77573, USA

📞 +1 (640) 244-9892